Terms and Conditions

条件和条款 (零售)

  • 通过信用卡支付成功并收到Outback New Zealand (Nomad Safaris, Info Snow 和Info Track的法定名称)的确认邮件则意味着您的行程预订成功。

行程取消

  • Outback New Zealand有权在天气或者道路情况不宜的情况下取消行程
  • 本公司会在第一时间通知收到通知顾客行程取消或者部分行程取消的消息(在这种情况下,顾客会收到全额退款或部分退款)

退款政策

  • 出发前24小时以上取消,无取消费用
  • 出发前24小时内取消或者没有参加行程,收取全额票价作为取消费用
  • 所退款项只能在预订处领取

遗失物

  • 在任何行程中,本公司对客户个人财产的损失或损害都不承担任何责任

不可抗力

  • Outback New Zealand不承担因疾病,天气,罢工,航班或者其他运输服务的延误,不可抗力以及其他不受本公司控制的因素,给客户造成的损失或者产生的额外费用。

新西兰法律保护

  • 这些条款和条件必须遵守1993年消费者保障法和1986年公平贸易法的规定,且不影响法案中消费者的权利。

TRADE T&C

BILLING

  • Invoice issued at end of month of travel.
  • Payment by 20th of month following invoice.
  • Payment by NZ $ cheque, direct debit or bank draft payable to Outback New Zealand Ltd. Payment by Visa/Master card incurs a 2% surcharge: American Express a 3% surcharge. 
  • Credit liable to withdrawal if late payment persists. 
  • Interest of 2% plus GST per month can be charged on outstanding accounts until receipt of payment in full. 
  • If the customer defaults in making payment, Outback New Zealand Ltd can, in its discretion, require the customer to reimburse Outback New Zealand for all collection costs including legal costs incurred by the Company.

REFUNDS

  • Bookings cancelled within 24 hours of departure will be subject to a 100% cancellation fee.
  • Customers who do not turn up for a departure will not be entitled to any refund. You will be invoiced for the full nett amount of the booking. 
  • Refunds will only be issued through the original booking office.  

TRIP CANCELLATION

  • Outback New Zealand Limited reserves the absolute right to cancel any scheduled departures as a result of road or weather conditions.
  • Outback New Zealand Limited reserves the absolute right to decline to accept or retain any person as a member of a tour.
  • Clients will be advised as soon as possible of any cancellation or part cancellation (and will be entitled to a full refund or refund of that part of the trip that has been unable to be completed.

MINIMUM NUMBERS

  • Minimum numbers of 2 passengers are required to confirm all trips. On NZ statutory holidays, minimum numbers of 4 pax apply to all trips.
  • Outback New Zealand Ltd reserves the right to suggest other dates if a single person is the only person travelling on the day.

LOST PROPERTY

  • No responsibility is accepted for loss or damage to client’s personal property whilst on any trip.

LIMITATION OF LIABILITY

  • Outback New Zealand Limited accepts no liability for any act or omission arising from a tour (including any arising from a tour not taking place) and the passenger releases, waives and holds harmless Outback New Zealand Limited, its officers and/or its employees from all claims, losses, damages or expenses which arise during or in conjunction with a tour provided by Outback New Zealand Limited. This includes any claims for damage caused by negligence of Outback New Zealand Limited, its officers and/or its employees, and includes any claim for any costs including legal fees that may be incurred as a result of any such claims, losses, damages or expenses whether valid or not.
  • Outback New Zealand Limited does not accept any liability for the acts, omissions, or default whether negligent or otherwise of those companies or other persons providing services in connection with a tour by Outback New Zealand Limited.
  • Without limiting the above, Outback New Zealand Limited shall be under no obligation or liability to any person as a result of any inaccuracy, misdescription or changes to any tour by Outback New Zealand Limited or any other party.

INDEMNITY

  • The passenger indemnifies Outback New Zealand Limited, its officers and/or its employees against all claims, losses, damages or expenses (including any costs including legal fees that may be incurred as a result of any claims, losses, damages or expenses whether valid or not) that he or she or their executors, administrators, next of kin, successors or assignees may have or assert.

ACTS OF GOD

  • Outback New Zealand Limited has no liability for losses or additional expenses incurred by passengers due to sickness, weather, strikes, delays or changes in air or other transport services, force majeure, Act of God, or other causes outside the control of Outback New Zealand Limited

STATUTORY PROTECTIONS – NEW ZEALAND LAW

  • These terms and conditions are to be read subject to the provisions of the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 and do not affect the customer’s rights as expressed in the Acts.
皇后镇门店地址
Nomad Safaris
37 Shotover Street
PO Box 341, Queenstown
New Zealand